Terms of service

By placing an order with Flora Jewelz, you agree to the following terms:

* All products are subject to availability.
* Product colors may vary slightly due to screen settings and lighting.
* Orders are processed within 1–3 business days after successful payment.
* Delivery timelines may vary depending on location and courier services.
* Once an order is placed, it cannot be cancelled after dispatch.
* Due to hygiene reasons, jewellery items are not eligible for return or exchange unless received damaged or incorrect.
* An unboxing video is mandatory for any damage, missing item, or wrong product claim.
* Flora Jewelz is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
* Prices and offers are subject to change without prior notice.
* By using our website, you agree to these terms and conditions.

For any queries, please contact us via Instagram @flora_jewelz or email us email id: florajewelz0102@gmai.com at your registered email address.